Sometimes you may need ManagePLUS to close its connection with QuickBooks. This topic tells how to do that, and why you may sometimes need to.

Why Would I Want to
Disconnect from QuickBooks?

When ManagePLUS first opens, it does not immediately connect to QuickBooks. In fact, ManagePLUS may not connect to QuickBooks at all during a particular session. Usually a connection is only opened when ManagePLUS needs to access QuickBooks dataโ€”such as when you refresh accounts or transactions. Once ManagePLUS has a connection open with QuickBooks, it does not close that connection until you either close the currently-open ManagePLUS company or exit ManagePLUS.

But here’s the problem. While ManagePLUSโ€”or any other third-party programโ€”has a connection open with QuickBooks, QuickBooks won’t allow you to close the company file that is open there. If you try to exit QuickBooks or close the company that’s open in QuickBooks to open a different one, you’ll get a message stating “The company file cannot be closed at this time because there is another application (ManagePLUS) which is using it…”:

ManagePLUS for QuickBooks htdisconnectmsgqb2 Disconnecting from QuickBooks

This is why ManagePLUS provides a command to let you close its connection with QuickBooks. After you do, QuickBooks will let you exit the program or open a different company there if you wish.

Confused? You don’t need to be. Just remember this: If QuickBooks displays a message like the one shown above, you need to have ManagePLUS disconnect from QuickBooks in order to continue with whatever you tried to do in QuickBooks.

ManagePLUS for QuickBooks lightbulb Disconnecting from QuickBooks

Unless you see the QuickBooks message shown above, you do not normally need to disconnect from QuickBooks. ManagePLUS will do that automatically in most cases.

But what if ManagePLUS needs to access QuickBooks again?

This isn’t a problem. ManagePLUS will reestablish the connection with QuickBooks again automatically, as needed.

Disconnecting from QuickBooks

ยท Choose File > Disconnect from QuickBooks from the main menu,
Click on the Disconnect button in the main toolbar:

ManagePLUS for QuickBooks tlbar main disconnect2 Disconnecting from QuickBooks

ManagePLUS will immediately close its connection with QuickBooks.
ManagePLUS for QuickBooks starblue Disconnecting from QuickBooks If the menu command and toolbar button described above are unavailable (grayed), it means ManagePLUS does not currently have a connection open with QuickBooks.

Disconnecting from QuickBooks